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Policy Page

Conduct Policy

As a client of Quintessential Voice Lessons LLC, I understand that I am partially responsible for my progress. Therefore;

  1. I agree to arrive for lessons fit and prepared to fully participate.

  2. I agree to be cooperative in lessons and respectful to my instructor. 

  3. I understand that my ability to establish a practice routine outside of the lesson space will have an impact on how quickly I progress. 

  4. I understand that voice lessons have the potential to bring up emotional responses and strong feelings. I acknowledge that my instructor is available and prepared to hold space for this but is not a licensed therapist.

  5. I understand that I am to notify my instructor of vocal strain, fatigue or injury (present or historical) throughout our time working together. I acknowledge that failure to do so could result in personal injury to my voice.

  6. I understand that failure to adhere to these policies, my lessons may be forfeited and/or canceled permanently.

Scheduling + Attendance Policy

As a client of Quintessential Voice Lessons LLC, I understand that-


  1. I am responsible for ensuring I have a reliable internet connection, working video equipment with a microphone and an environment that is both comfortable and appropriate for attending an online lesson (minimal background noise, etc.) 

  2. I am responsible for confirming that my scheduled sessions are correct for the time zone I am in, as my instructor may not be in the same time zone as me.

  3. It is my responsibility to arrive on time for my scheduled lesson(s.)  I understand that if I am more than 15 minutes late to my lesson, I will be presumed a “no-call no-show” and my lesson will be forfeited. 

  4. If I am late to my lesson (but not so late that the lesson is canceled), the lesson will still end at the originally scheduled time.

Cancellation Policy

  1. I am to provide my instructor with a 48 hr notice for any cancellations. 

  2. If I cancel less than 48 hours prior to a scheduled lesson, I am subject to a cancellation fee.

  3. I understand that if I am more than 15 minutes late to my lesson and have not provided my instructor with notification that I am running late I will be presumed a “no-call no-show” and payment will be processed in full. 

  4. In cases of emergency, I will reach out to my instructor to communicate and discuss opportunities of rescheduling. I understand that this is evaluated on a case to case basis.

  5. If I believe that I should receive a refund for a canceled or missed lesson where 48 hours notice was not given, I must email to discuss this further.

  6. If I cancel with less than 48 hours notice and/or miss a lesson 3 times within a 3 month period, I may be terminated as a client.

Client Age and Recording Consent Policy

As a client of Quintessential Voice Lessons LLC;


1. I confirm that I am 

         A. Over the age of 18 at the time of signing up for my first lesson.


         B: Have the written consent of my guardian or parent who is signing off on this form.


2. I understand that failure to confirm, if I am or am not a minor, will result in the termination of any future or scheduled lessons.


3. I understand that all lessons are recorded. I consent to this recording and acknowledge that their purpose is to serve as an educational tool for myself, the client. I understand that these recordings will not be used, published or distributed by Quintessential Voice Lessons LLC for any purposes at any time.

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